Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

• Full Name
• Email Address
• Phone Number / WhatsApp Number
• Billing Address
• Any information voluntarily provided during course enrollment or mentorship sessions

b) Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and interaction data
• Date and time of access

c) Payment Information

We do not store credit/debit card details or banking information.

All payments are processed securely via Razorpay or other authorized third-party payment gateways in compliance with applicable RBI and banking regulations.

2. Purpose of Using the Data

Your personal data is collected and processed for the following purposes:

• To provide access to purchased courses and services
• To process payments and issue transaction confirmations
• To communicate important service-related updates
• To provide customer support
• To improve website performance and user experience
• To comply with applicable legal, tax, and regulatory requirements

We do not use your personal data for unauthorized marketing or sell your data to third parties.

3. Sharing of Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

• Payment gateways (for transaction processing)
• Service providers strictly necessary for course delivery
• Legal or regulatory authorities when required by law

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, tax, or regulatory obligations
• Resolve disputes and enforce agreements

Generally, transactional records may be retained for up to 8 years as required under applicable Indian tax and financial regulations.

After the retention period expires, data is securely deleted or anonymized.

7. Third-Party Links

Our website may contain links to third-party websites or tools.

We are not responsible for the privacy practices or content of such external websites.

8. User Rights

Subject to applicable Indian laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will be effective immediately upon posting on this page.

11. Grievance Redressal

In accordance with the Information Technology Act, 2000 and applicable rules, the contact details of the Grievance Officer are provided below:

Name: Agrika Khatri

Email: contact@agrikakhatri.com

Response Time: Within 15 working days from the date of receipt of complaint.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

Email: contact@agrikakhatri.com

Website: https://agrikakhatri.com/